Human-AI Teaming

Our Human-AI Teaming certificate is proof that graduates have the technical and user-centered knowledge needed to apply Generative Artificial Intelligence (GenAI) in a way that benefits the company. The training equips participants with the essential knowledge and skills to leverage Generative Artificial Intelligence in a user-centric manner within the company. They learn to take into account the principles of the international standard DIN EN ISO 9241 (ergonomics of human-system interaction) and the national workplace regulations (ArbStättV, in particular Part 6).

This training is aimed at:

Specialists and managers who work in strategic and operational roles within the development and introduction of generative AI systems. These include:

• AI managers and strategists: Individuals who lead the development and strategy of AI initiatives in organisations, with a focus on implementing AI solutions that are both technically advanced and user-friendly.
• Innovation and digitalisation managers: Professionals who are responsible for managing and implementing innovation processes and digital transformations with the aim of seamlessly and effectively integrating AI technologies into existing systems and workflows.
• Product owners and product managers: People who develop and manage products or services in which AI plays a central role. They focus on ensuring that these products fulfil the requirements of users and are therefore highly usable.
  

After completing the training, the participants have:

• Acquired knowledge of how user-centered AI systems are used in accordance with the principles of DIN EN ISO 9241.
• Acquired knowledge of how ergonomic design and interaction principles are implemented in the context of Human-AI Teaming.
• Technical knowledge and basic skills in the context of interaction (for example in the context of prompt engineering) for efficient use in the interaction of GenAI systems.
• The knowledge of how to gain an understanding of user experience (UX) and apply the knowledge to design GenAI (e.g. through CustomGPTs and GPT Marketplaces) in the company.

Exam contents:

• Basics of DIN EN ISO 9241: Assessment of knowledge in the key areas of DIN EN ISO 9241, including the principles of dialogue design, interaction principles and usability requirements.
• Technology and ergonomics: Examination of technical understanding and the ability to integrate ergonomic principles into the development and use of generative AI systems. Particular attention is paid to the application of the principles of dialogue design and interaction principles.
• Iterative design and usability testing: Review of the knowledge required to carry out usability tests of GenAI systems, from the development of prototypes to the analysis of test results.

Method

Combination of theoretical units, practical exercises and project work.

Training format

The Human-AI Teaming training programme is offered as an online course over a period of 4 weeks with 4 hours per week. A final examination concludes the programme and checks whether the participants have the necessary knowledge to work successfully in their professional field.

Certificate

Participants who successfully complete the final examination receive the Human-AI Teaming certificate, which confirms their skills in the development of AI systems that are suitable for use and take ergonomic standards into account.

With the certificate, participants not only demonstrate knowledge of technical and design skills, but also their knowledge of how essential the consideration of ergonomics and usability according to established standards and the Occupational Health and Safety Act is for the acceptance and success of the introduction of generative AI systems in companies